Course Directory

To take any of these courses, log into your NATIC U account here.​

Continuing Education

Earn CE/CLE Credits

Elective Courses

General Electives

The Rainmaker's Lab

Sales & Marketing Training

Enrich Your Education (EYE) Series

Basic title insurance instruction

All Courses

To take any of these courses, log into your NATIC U account here.​

Continuing Education Courses

Working with Outside Counsel – An Ethics How-To Guide for Title Professionals
Title insurance professionals and real estate attorneys work with various parties to a real estate transaction. Ethical and practical considerations can arise in dealing with underwriting counsel and claims counsel over the life of the transaction. This informative session identifies these ethical issues, and how to address them as they arise.
Available for CE Credit in TX

Ethics for the Title Professional
Buyers and sellers of real estate are often entering the biggest financial transaction they will ever encounter. The facilitation of these transactions can often lead to questions, confusion and practices where ethics come into play. This course offers information about the title agent’s ethical role in the real estate transaction, necessary items for your company’s ethics program and how to catch unethical behaviors before they negatively impact your business.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, MS, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, CO, FL, GA, ID, IL, IN, KY, LA, MN, NC, NJ, OH, SC, TN, VA & WA

Wire Fraud Response: How to Protect Yourself and Your Clients
As criminals get more creative when it comes to wire fraud, especially through cybersecurity hacks, title agents need to be alert and remember “an ounce of prevention is worth a pound of cure.” This course instructs on common wire fraud scenarios, reviews preventative measures and discusses what to do in the event of wire fraud. We also discuss what happens when a title claim arises from wire fraud and how to select appropriate insurance coverage.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, MS, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, CO, FL, GA, IL, IN, KY, LA, MN, NC, NJ, OH, SC, TN, VA & WA

RESPA Dos and Don’ts: Compliant Customer Relationships
This 62-minute course instructs title insurance professionals on working and engaging with customers in a RESPA-compliant manner. It covers prohibitions under Section 8 of RESPA and insight on compliant advertising agreements, office rentals, co-advertising arrangements, affiliated business arrangements and promotional events. Certain state law restrictions are also covered regarding marketing-related activities.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, MS, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, CO, FL, GA, IL, IN, KY, LA, MN, NC, NJ, OH, SC, TN, VA & WA

Cemeteries, Ghosts & Zombies
This 60-minute webinar explores some of the trickier land title issues that title insurance professionals may encounter, including transactions involving cemetery property, death of property owners and “zombie” foreclosures.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, MS, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, CO, FL, GA, ID, IL, IN, KY, LA, MN, NC, NJ, OH, SC, TN, VA & WA

Solving the E-Closings Puzzle
The real estate, mortgage, title insurance and settlement service industries have been inching slowly toward a more “electronic” homebuying experience for more than 20 years. There are many moving pieces to the e-closing puzzle – electronic documents, e-signatures, e-notarization and e-recordings – but thanks to recent changes to local laws and other industry paradigm shifts, e-closings are finally becoming a reality.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, MS, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, CO, FL, GA, IL, IN, KY, LA, MN, NC, NJ, OH, SC & WA

Corporations, Trusts and LLCs
Not every real estate property transfer is a straightforward seller-to-buyer transaction. Some transactions involve complex players known as entities, such as corporations, limited liability companies, trusts, joint ventures and more. NATIC underwriting counsel Gytis Nefas and Robert Meyers offer this basic primer on the various types of entities that title and escrow professionals frequently encounter in their wor k. They also discuss the legal requirements for each type of entity and tips for ensuring a smooth, legally compliant entity transaction.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, CO, FL, GA, IL, KY, MN, NC, NJ, SC & WA

Cybersecurity
How Cyber Strong are you and your organization in the face of today’s most prevalent cyber attacks? This course focused on the most prevalent cyber threats impacting today’s title industry. Valerie Jahn-Grandin, NATIC’s Executive Vice President and Chief Underwriting Counsel, discusses current risks facing title agents and then offers a cyberfraud reality check, dispelling five cybersecurity urban myths circulating in our industry today. W. Alex Kidd, Vice President of Quality Assurance and Compliance for Lennar, shares some must-have best practices and tips to reduce your cyberfraud risk. Learn the steps that all title insurance professionals must take to secure client funds and information, ensure legal and regulatory compliance and stay Cyber Strong in the wake of these ever-evolving threats.
Available for CE Credit in AL, DC, DE, FL, ID, IN, MD, MO, MS, NJ, OH, PA, TN, UT, VA & WV
Available for CLE Credit in AL, FL, GA, IL, LA, MN, NC, NJ & SC

Blockchain of Title
The term “blockchain” is taking the title insurance industry by storm, as the emerging technology is being hailed as the next big thing in our century-old real estate transfer system. Blockchain holds the promise of making real estate transactions more secure and less costly, but it is important to understand how this disruptive technology works.
Available for CE Credit in AL, DC, DE, FL, ID, IN, LA, MD, MO, MS, NJ, OH, PA, TN, UT & WV
Available for CLE Credit in AL, FL, GA, IL, IN, KY, LA, MN, NC, NJ, SC & WA

Trust the Relationship
This one-hour Texas course discusses a myriad of issues pertaining to the creation of a trust, including, trustees and their powers; what a trust is (a relationship) and what it is not (an entity); provisions of Texas law prescribing how a trust is validated; and real estate transactions involving property held in trust and title insurance-related implications.
Available for CE Credit  in TX

Ethical Responsibility and Statements Causing Claims
“Anything you say can and will be used against you.” This warning from criminal situations can also be applied to escrow! This ethics course explores situations which either have or can result in escrow claims. Aimed at mitigating and preventing claims, this presentation addresses ethics and the fiduciary duties of escrow officers and assistants, with topics also pertaining to title examination.
Available for CE Credit  in TX

It All Begins with the Contract
Some matters in the contract could raise questions based on how the blanks are completed and the boxes are checked. From correctly identifying the parties to the contract, to proper signatures and recognizing possible questions that may arise, this course will provide information on this topic useful to all persons involved with the title examination and escrow closing process.
Available for CE Credit  in TX

Insuring Investor Transactions
Challenging economic times result in challenging transactions for the title insurance industry, and proper handling of the transaction is crucial. In this course, we address the many challenges surrounding insuring property involving assignments, wrap-around financing and flip transactions. Take this course and receive thorough instruction on these very important topics.
Available for CE Credit  in TX

Affidavits of Heirship
Two things in life are certain: Death and taxes. This course tackles the first certainty, as Texas law provides that property passes to the named beneficiary upon death. There are certain steps to take to determine, document and confirm the passage of title to the new title holder. Many times, an affidavit of heirship is the document utilized. This course will focus on the various requirements – and risks – of using an affidavit of heirship in a title insurance transaction.
Available for CE Credit  in TX

Using the Commitment Effectively
Want to get a jump start on your next transaction? Your commitment is the key! Join us for some helpful hints on how to use your commitment to save time and be more effective during the closing process.
Available for CE Credit  in TX

Ethical Dilemmas in the Workplace
This one-hour, ethics-accredited course for Texas discusses ethical dilemmas in the workplace. Hear directly from your underwriting counsel on defined sets of rules, ethical considerations over the course of the transaction and duties owed to the parties of the transaction.
Available for CE Credit  in TX

Title After Foreclosure: The Devil Is in the Details
Sooner or later, a foreclosure will cross your desk. In that situation, the best defense is a good offense. This course provides information concerning the different kinds of foreclosures and what to pay attention to when working through either the initial title examination or subsequent title curative process.
Available for CE Credit  in TX

Construction Loans and Mechanic’s Liens: “The First Rock Rule”
If you build it, they will come … but first the escrow officer needs to get the construction loan closed. This course provides specific information on construction loan closings, mechanic’s liens and construction.
Available for CE Credit  in TX

Taxes in Texas: The Good, The Bad and The Regulations
This course offers a discussion on how to pay and insure taxes for the current year. In addition, it covers how to deal with personal exemptions, rules surrounding special valuations, the standard tax exception, tax liens, rollback taxes and other considerations.
Available for CE Credit  in TX

Contract to Closing: “The Paper Chase”
Title companies are required to focus their efforts, at the same time, on two different areas of concern, namely, title and escrow. This course provides information on managing document workflows, with an eye toward recommended procedures for reviewing, evaluating and responding to the information contained in transaction-related documents.
Available for CE Credit  in TX

Who Has Authority to Act?
In this course, we cover two different segments of title holders: business entities and trusts. You will learn typical scenarios when dealing with entities and trusts, what to require and what to ask of your customers. Listen in and gain insight on this oftentimes complicated and important industry topic.
Available for CE Credit  in TX

Probate and Heirship: You Can’t Take It With You
When a title holder passes away, certain steps must be taken to determine, document and confirm the passage of title to the new title holder. The title company and escrow officer are often involved with this process. This course provides information useful to anyone engaged in such work as part of either the title examination or escrow closing process.
Available for CE Credit  in TX

Working with Homesteads and Home Equity Loans
Starting with a brief history of homesteads in Texas, this course dives deep into homestead laws affecting resales and refinance transactions and relevant issues surrounding home equity loans. Practical points are offered for everyday challenges and questions that surface in these transactions.
Available for CE Credit  in TX

The Good, The Bad and The Ugly: How to Close Ethically and Look Good Doing It
How do we apply ethics to real estate transactions? This class provides an overview of ethics principles, an escrow officer’s professional responsibility, legal standards and other considerations for successfully navigating the closing process.
Available for CE Credit  in TX

Risky Business: The Title Insurance Approach to Involuntary Liens
Looking for detailed instruction on involuntary liens? This state-specific course provides a case-by-case review of the different categories of involuntary liens that are common in Texas. Title agents will learn the standards for addressing these liens during the closing process, including different options that may be available to your customers.
Available for CE Credit  in TX

Dealing Effectively with Title Objection Letters
Whether you are closing a commercial transaction involving vacant acreage, a developed property or a 1-4 family residential home, you may receive a title objection letter from a party to the transaction. Sent via email, through a phone call or another communication method, objections are made when the buyer or lender may seek to maximize their coverage under the policy. Take this course to explore common title objections and learn tips on responding effectively and in a compliant manner.
Available for CE Credit  in TX

Escrow Closing and FIRPTA: Buyer Beware
The Foreign Investment in Real Property Tax Act of 1980 (FIRPTA) is an important federal statute that has affected real estate closings for several decades. This course provides information and insight on the legal standards applied to the closing process related to FIRPTA, as well as more advanced topics concerning the withholding obligation imposed on all buyers and the options that may be available in certain situations.
Available for CE Credit  in TX

Want to Avoid Claims? Ask These 5 Little Words”
View this one-hour session for insight on different title claims involving the title examination process and escrow process. The speaker reveals five simple words that can help you uncover a potential claim scenario before it becomes a problem for the customer. Course instruction also offers real-life examples of claims and how they could have been avoided.
Available for CE Credit  in TX

2021 New Legislation That Impacts Our Business
In 60 minutes, you’ll gain an understanding of new laws that affect title agents who are closing and insuring real estate transactions in Texas. Instruction focuses on changes to the property, estates and family codes, entities, taxes, CCRs and miscellaneous items of importance.
Available for CE Credit  in TX

So, Your Transaction Involves a Bankruptcy
Take this course and hear a comprehensive discussion on bankruptcy as it relates to real estate transactions. Explore the most common chapters in bankruptcy and learn how to close and insure the sale or refinance of property currently in bankruptcy. Discussion also focuses on how to sell property free and clear of liens, how a discharge in bankruptcy affects liens on the property and other important elements involving this intricate area.
Available for CE Credit  in TX

The IRS and Closing: “The Taxman Cometh”
The IRS is a creditor like no other. It has a set of rules and terminology unto itself, such that working within its confines can become a specialized skill. Escrow personnel and title examiners are well-advised to become familiar with the different procedures used by the IRS. This course provides instruction on tax liens, the role of the IRS and related information useful to facilitate closings and anticipate problems before they become a burden.
Available for CE Credit  in TX

Alphabet Soup: FIRPTA, FinCen. OFAC, PACA, PACE
Too many acronyms to remember? This webinar will help you decipher them and explain what title insurance professionals need to know about each.
Available for CE Credit  in TX

Title and Escrow Issues to Consider When Insuring an Investor Transaction
This 60-minute course offers an in-depth look at investor transactions. Flips, pass throughs, assignment of contracts, wrap-around and subject-to mortgages, tax sales and execution sales and other transactions will be discussed. After participating in this presentation, you will be able to work with your investor transactions confidently with a keen eye toward the important details.
Available for CE Credit  in TX

Walk the Line: Survey Matters and Title Insurance in Texas
This course offers a comprehensive discussion on surveys and survey review. The instructor provides examples of surveys and information on how surveys fit into the closing process. Instruction also includes the latest standards for the extended coverages available in Texas related to survey matters.
Available for CE Credit  in TX

How to Use the Commitment Effectively
The Commitment is indisputably one of the most important things title professionals should fully understand and use effectively. This entails filling it out properly and knowing the rules that impact it. Gain a better understanding of Schedules A-D in this Texas CE-accredited presentation, which dives deep into the purpose of the Commitment and how to use it to educate parties to the transaction on the status of the property.
Available for CE Credit  in TX

How to Pay and Insure Property Taxes in 2019
When property tax bills are due in Texas, how do you avoid hiccups for your customers? How do you prevent escrow loss and claims? This course provides instruction on how to pay and insure taxes in the ordinary course of handling and closing real estate transactions. Specific instruction offers a look into Texas tax law, tax exceptions, rollbacks and the requirements of the title agent.
Available for CE Credit  in TX

Texas Marital Property
Because Texas is a community property state, a property owner’s marital status has a substantial impact on how title is held, property is conveyed, and mortgages are secured. This webinar will discuss that impact on the transaction.
Available for CE Credit  in TX

Texas Endorsements
Endorsements are a common – and sometimes required – part of title insurance policies that can expand or further define coverage for the insured. This course discusses endorsements that are available for residential and commercial transactions and the underwriting requirements for those endorsements.
Available for CE Credit  in TX

Texas Probate
What do you do when someone in the chain of title has passed away? In this course, NATIC Underwriting Counsel Leslie Johnson shares a probate and intestacy roadmap highlighting necessary procedures to take and questions to ask to get your transaction to closing. Johnson instructs on three types of probate that are available – independent administration, dependent administration and muniment of title – and how to appropriately handle an intestacy issue.
Available for CE Credit  in TX

2019 New Legislation
Are you keeping abreast of important legislation impacting your business? This course provides a rundown of laws passed by the 86th Texas Legislature in 2019 and specifics on how the new laws affect the title transaction. Learn about “big wins” and much more in this thorough examination of the recent changes.
Available for CE Credit  in TX

Ethics and You
This course offers a detailed look at ethics principles, related federal and state laws, industry standards, title and escrow agent duties, ethical dilemmas in title and more. Specific examples are offered to reinforce the lessons. Learn what you can do to ensure you stay on the right path while earning your Texas CE ethics credit.
Available for CE Credit  in TX

Dealing with Curative Issues
Have you ever seen a requirement on Schedule C and had no idea what it meant or how to clear it? Facing difficult curative issues doesn’t have to gridlock a title professional’s ability to move forward with the transaction. This course offers instruction on how to resolve common title issues.
Available for CE Credit  in TX

Handling Difficult Title Issues
Sticky situations commonly arise when the transaction involves a seller with special circumstances or when a court is involved in a property transaction. Procedures can be tedious and time-consuming. This course provides instruction on handling difficult situations and dealing with title matters that require actions to move transactions forward. Practical instruction and real-life examples are used to enhance the class experience.
Available for CE Credit  in TX

Elective Courses

General Electives

Working with Outside Counsel – An Ethics How-To Guide for Title Professionals
Title insurance professionals and real estate attorneys work with various parties to a real estate transaction. Ethical and practical considerations can arise in dealing with underwriting counsel and claims counsel over the life of the transaction. This informative session identifies these ethical issues, and how to address them as they arise.
Available for All States

The Agent’s Guide to FinCEN and the New GTO
In this course, members of our underwriting counsel team share important updates to FinCEN, including how the most recent changes impact your reporting requirements to both FinCEN and NATIC/Doma, how your closings may be affected and the penalties for failing to comply with the latest GTO.
Available for All States

Judgments and Liens – The Title Agent’s Reference Guide
Some of the most common title issues that come up are unsatisfied judgments. Listen in on this session and learn how to identify judgments in your title search, and how to address them as they arise.
Available for All States

Walk the Line: Survey Matters & Title Insurance in Texas (Texas)
This course offers a comprehensive discussion on surveys and survey review. The instructor provides examples of surveys and information on how surveys fit into the closing process. Take this course to refresh your knowledge on survey basics, such as the certification, legal description and readability, as well as intricate details like the key, scale, access, acreage, abbreviations, surveyor’s notes and special considerations. Instruction also includes the latest standards for the extended coverages available in Texas related to survey matters.
Available for All States

Risky Business: The Title Insurance Approach to Involuntary Liens (Texas)
Looking for detailed instruction on involuntary liens? This state -specific course provides a case-by-case review of the different categories of involuntary liens that are common in Texas. Title agents will learn the standards for addressing these liens during the closing process, including different options that may be available to your customers.
Available for All States

Handling Difficult Title Issues (Texas)
Sticky situations commonly arise when the transaction involves a seller with special circumstances or when a court is involved in a property transaction. Procedures can be tedious and time-consuming. This course provides instruction on handling difficult situations and dealing with title matters that require actions to move transactions forward. What do you look for in a joint tenancy with right of survivorship when a co-tenant passes away? How do you create or revoke a community survivorship agreement? What is the procedure for probating a foreign will? Who is considered an incapacitated parson? Practical instruction and real-life examples are used to answer these questions in this dynamic, on-demand class experience.
Available for All States

Escrow Closing and FIRPTA:​ Buyer Beware​ (Texas)
The Foreign Investment in Real Property Tax Act of 1980 (FIRPTA) is an important federal statute that has affected real estate closings for several decades. It has evolved over the years, and it will continue to evolve as tax rules change. This course provides information and insight on the legal standards applied to the closing process related to FIRPTA, as well as more advanced topics concerning the withholding obligation imposed on all buyers and the options that may be available in certain situations.
Available for All States

Contract to Closing: “The Paper Chase” (Texas)
Title companies are required to focus their efforts, at the same time, on two different areas of concern, namely, title and escrow. The process of taking a file from an initial contract to the final closing requires that escrow and title personnel coordinate their efforts across both areas of concern. This involves principle documents such as the contract, commitment, settlement statement, title policy and others. This course provides information on managing this workflow, with an eye toward recommended procedures for reviewing, evaluating and responding to the information contained in such documents, in order to safely and reliably complete a transaction and issue a title policy.
Available for All States

Construction Loans and Mechanic’s Liens: “The First Rock Rule” (Texas)
If you build it, they will come … but first the escrow officer needs to get the construction loan closed. Construction and construction loans create challenges for escrow personnel that must be managed effectively to control risk and preserve the lender’s lien priority against mechanic’s lien claimants. In Texas, this risk is often borne by the lender directly and the escrow company indirectly. The title policy, with P-8 exceptions, will not cover mechanic’s lien issues. As such, escrow personnel and title examiners are well-advised to become familiar with the principles related to construction loan closings.
Available for All States

2019 New Legislation (Texas)
Are you keeping abreast of important legislation impacting your business? This course provides a rundown of laws passed by the 86th Texas Legislature in 2019 and specifics on how the new laws affect the title transaction. The instructor emphasizes “big wins” for title insurance, such as HB 3228; details revisions to the Texas Title Insurance Guaranty Association Law; covers HB 1833 dealing with affidavit of authorities for entities; discusses papering out for remote online notarization transactions; and details changes to the Trust Code. Learn about these significant updates and much more in this thorough examination of the recent changes.
Available for All States

Dealing Effectively with Title Objection Letters (Texas)
Whether you are closing a commercial transaction involving vacant acreage, a developed property or a 1-4 family residential home, you may receive a title objection letter from a party to the transaction. Sent via email, through a phone call or another communication method, objections are made when the buyer or lender may seek to maximize their coverage under the policy. Take this course to explore common title objections and learn tips on responding effectively and in a compliant manner.
Available for All States

Alphabet Soup: FIRPTA, FinCen, OFAC, PACA, PACE (Texas)
Too many acronyms to remember? This webinar will help you decipher them and explain what title insurance professionals need to know about each
Available for All States

Ethics and You (TX)
Buyers and sellers of real estate are often entering the biggest financial transaction they will ever encounter. The facilitation of these transactions, which may involve numerous parties, can oftentimes lead to questions, confusion and practices where ethics come into play. Title agents are the independent, trusted party necessary to effectuate real estate transactions. They are central to seeing the deal done correctly, on time and compliant with laws and regulations.
Available for All States

Training to Secure Your Remote Workforce
This 28-minute course takes you through key remote workforce cyber vulnerabilities and instructs on securing your IT infrastructure against data breaches and cyber-attacks.
Available for All States

2021 ALTA Forms Part 1 – Owner’s Policy and Loan Policy
Listen in on the first of three courses Doma is offering on the new 2021 ALTA Forms. A member of Doma’s underwriting counsel team takes you step-by-step through each section in sequential order so you gain a thorough understanding of the most significant changes in the owner’s and loan policies. This course highlights new language, revisions and newly defined terms, and is designed to assist you in answering your customer’s questions about the forms.
Available for All States

2021 ALTA Forms Part 2 – Commitments, Short Form Residential Loan Policies and Endorsements
This is the second in a series of three courses Doma is offering on the new 2021 ALTA Forms. Pointing out the important changes, instruction includes the Conditions and Schedules A and B of the Commitment For Title Insurance; when to use the new commitments; the two versions of the Short Form Residential Loan Policies; and Endorsements.
Available for All States

2021 ALTA Forms Part 3 – Homeowner’s Policy and Expanded Coverage Residential Loan Policy
Listen in on the third and final installment of Doma’s 2021 ALTA Forms presentation. Instruction includes an explanation of the most significant changes to the Homeowner’s Policy; Expanded Coverage Residential Loan Policies; Endorsements; and when to use the new forms. The instructor moves section-by-section through the forms in an easy-to-follow cadence to highlight additional elements and any revisions to existing language.
Available for All States

Ethics for the Title Professional – A Blueprint for Success
Buyers and sellers of real estate are often entering the biggest financial transaction they will ever encounter. The facilitation of these transactions can often lead to questions, confusion and practices where ethics come into play. This course offers information about the title agent’s ethical role in the real estate transaction, necessary items for your company’s ethics program and how to catch unethical behaviors before they negatively impact your business.
Available for All States

Probate and Heirship: You Can’t Take It With You
When a title holder passes away, certain steps must be taken to determine, document and confirm the passage of title to the new title holder. The title company and escrow officer are often involved with this process. This course provides information useful to anyone engaged in such work as part of either the title examination or escrow closing process.
Available for All States

The IRS and Closing: “The Taxman Cometh”
The IRS is a creditor like no other. It has a set of rules and terminology unto itself, such that working within its confines can become a specialized skill. Escrow personnel and title examiners are well-advised to become familiar with the different procedures used by the IRS. This course provides instruction on tax liens, the role of the IRS and related information useful to facilitate closings and anticipate problems before they become a burden.
Available for All States

Who Has Authority to Act?
In this course, we cover two different segments of title holders: business entities and trusts. You will learn typical scenarios when dealing with entities and trusts, what to require and what to ask of your customers. Listen in and gain insight on this oftentimes complicated and important industry topic.
Available for All States

Wire Fraud Response: How to Protect Yourself and Your Clients
As criminals get more creative when it comes to wire fraud, especially through cybersecurity hacks, title agents need to be alert and remember “an ounce of prevention is worth a pound of cure.” This course instructs on common wire fraud scenarios, reviews preventative measures and discusses what to do in the event of wire fraud. We also discuss what happens when a title claim arises from wire fraud and how to select appropriate insurance coverage.
Available for All States

NATIC Becomes Doma – Your Questions Answered
While NATIC’s new name won’t impact the exceptional service we provide to our agents, it does bring with it some changes that may impact daily exchanges with the company. NATIC hosted this town hall virtual meeting to share information and bring our agents on this exciting journey of rebranding.
Available for All States

RESPA Dos and Don’ts: Compliant Customer Relationships
This 62-minute course instructs title insurance professionals on working and engaging with customers in a RESPA-compliant manner. It covers prohibitions under Section 8 of RESPA and insight on compliant advertising agreements, office rentals, co-advertising arrangements, affiliated business arrangements and promotional events. Certain state law restrictions are also covered regarding marketing-related activities.
Available for All States

Cemeteries, Ghosts & Zombies
This 60-minute webinar explores some of the trickier land title issues that title insurance professionals may encounter, including transactions involving cemetery property, death of property owners and “zombie” foreclosures.
Available for All States

Solving the E-Closings Puzzle
The real estate, mortgage, title insurance and settlement service industries have been inching slowly toward a more “electronic” homebuying experience for more than 20 years. There are many moving pieces to the e-closing puzzle – electronic documents, e-signatures, e-notarization and e-recordings – but thanks to recent changes to local laws and other industry paradigm shifts, e-closings are finally becoming a reality.
Available for All States

NATIC Town Hall 3.26.2020
On March 26, 2020, NATIC held a live webinar program for its agents titled, Town Hall: A How-to-Guide in the Current Landscape. If you missed the webinar or would like to review its content, NATIC agents can now access the program on NATIC U. The topics focused on NATIC’s response to the COVID-19 pandemic.
Available for All States

Mandatory Colorado Title Agent Compliance Training
The Colorado Division of Insurance, part of the Department of Regulatory Agencies (DORA), has the authority to hold title insurance underwriters responsible for overseeing the escrow and settlement activities of title agents. In connection with a recent market conduct exam, and to ensure our agents’ full compliance with all applicable regulations, NATIC is hosting this on-demand version of its September 2019 live webinar to address critical statutes and regulations impacting the title professional.
Available for All States

Corporations, Trusts and LLCs
Not every real estate property transfer is a straightforward seller-to-buyer transaction. Some transactions involve complex players known as entities, such as corporations, limited liability companies, trusts, joint ventures and more. NATIC underwriting counsel Gytis Nefas and Robert Meyers offer this basic primer on the various types of entities that title and escrow professionals frequently encounter in their work. They also discuss the legal requirements for each type of entity and tips for ensuring a smooth, legally compliant entity transaction.
Available for All States

Cybersecurity
How Cyber Strong are you and your organization in the face of today’s most prevalent cyber attacks? This course focused on the most prevalent cyber threats impacting today’s title industry. Valerie Jahn-Grandin, NATIC’s Executive Vice President and Chief Underwriting Counsel, discusses current risks facing title agents and then offers a cyberfraud reality check, dispelling five cybersecurity urban myths circulating in our industry today. W. Alex Kidd, Vice President of Quality Assurance and Compliance for CalAtlantic Title, a division of homebuilder Lennar, shares some must-have best practices and tips to reduce your cyberfraud risk. Learn the steps that all title insurance professionals must take to secure client funds and information, ensure legal and regulatory compliance and stay Cyber Strong in the wake of these ever-evolving threats.
Available for All States

Blockchain of Title
The term “blockchain” is taking the title insurance industry by storm, as the emerging technology is being hailed as the next big thing in our century-old real estate transfer system. Blockchain holds the promise of making real estate transactions more secure and less costly, but it is important to understand how this disruptive technology works.
Available for All States

The Rainmaker's Lab Courses

Sales & Marketing Training

What is your Why? (What is a Unique Selling Proposition?)
This course helps students create their personal Unique Selling Proposition (USP). There are certain things a USP should include, and equally importantly, what it should not include. Mapping out how your elevator pitch looks and sounds should lead to a natural question from the recipient: “How do you do that?”
Available for All States

Achieving the Milestones (Goal Setting & Time Management)
Behind every achieved milestone is a goal. Somewhere, someplace, someone took the time to map out what the milestone was and the things that needed to occur in order to get there. This course helps you break down your goals into daily tasks and creates time-management hacks to foster success.
Available for All States

The Best Kept Secret (Customer Relationship Management)
Customer Relationship Management is THE best-kept secret behind successful businesses that rely on a process that has more than one step. CRM is more than a stack of business cards or a spreadsheet with phone numbers and addresses. When a properly utilized CRM is placed in your business, you’ll find the work a little easier and conversions a little higher, and you’ll lose fewer customers.
Available for All States

The Competitive Advantage (Copywriting Made Easy) 
Mark Twain is quoted as saying, “Choosing the right word is the difference between a lightning bug and lightning.” This module has been created to give you an unfair advantage over your competition when writing sales ads. Additionally, you’ll unlock the secret power of subject lines in email and headlines in your copy, how to write long and short form ads, the power of split testing … and lots, lots more.
Available for All States

Using Social Platforms (Social Media Strategy & Cyber Inteligence) 
This is not a class on how to use Facebook, Twitter or LinkedIn. Most users of social platforms employ a Ready, Fire, Aim mentality in using social networks. Having a dedicated plan of action will lead to a more orchestrated experience for your targeted audience. And when they finally arrive at your intended destination, they’ll know why they’re there, ready to buy.
Available for All States

The Final Lesson (Advanced Sales & Marketing) 
This module is designed to be the final module in the series. After grasping lessons from each of the other five modules, we tie everything together and show you where to aim your  new secret weapon. We will also break down your customer experience into sections to better analyze ways to improve your processes.
Available for All States

Enrich Your Education (EYE) Series

Basic title insurance instruction

Title 101
Are you looking for an introduction to title insurance or a review of basic title concepts? If so, this course has you covered. In 20 minutes, you will obtain helpful knowledge on universal concepts of title generally followed in most or all jurisdictions.
Available for All States

The Money is Gone – What to Do After Cyber Fraud Occurs
Cyber fraud is often referred to as the biggest threat to our industry today. Victims at all levels of a real estate transactions have reported fraudulent activities. This course defines common types of cyber fraud impacting title insurance and offers tips on how to combat these destructive schemes. The instructor dives deep into cybersecurity must haves, business email compromise, fraud prevention measures, responding to an attack and popular cybersecurity myths busted.
Available for All States

Bankruptcy Basics
This course covers general concepts of bankruptcy, providing a refresher or introduction for title professionals who are confronted with consumer bankruptcy filings or bankruptcy in the chain of title. Specific attention is given to bankruptcy court orders and how to determine if a buyer or seller is in bankruptcy.
Available for All States

Entity Authority Underwriting Requirements
This course offers basic instruction on entity authority in real estate transactions. The presenter covers general standards and requirements to consider for corporations, limited liability companies, professional corporations, partnerships and nonprofit organizations. Red flags in transactions involving entities is also discussed in this 30-minute course.
Available for All States

In Stark(er) Contrast: An Overview of 1031 Exchanges
This course offers basic instruction on 1031 exchanges, including Section 1031 of the IRS Code, the related Starker court case and key terms outlining various components of a 1031 exchange. The course also delves into eligible parties, purposes, property requirements, timing considerations and fees for 1031 exchanges.
Available for All States

Hard Money Lenders
This course offers basic instruction on hard money loan underwriting changes. The course also delves into claims prevention in hard money loan transactions and fraud concerns on loans encumbering free and clear properties.
Available for All States

Ethics for the Title Agent
The facilitation of real estate transactions, which may involve numerous parties, can oftentimes lead to questions, confusion and practices where ethics come into play. This course discusses the title agent’s ethical role in the real estate transaction, necessary items for your company’s ethics program and how to catch unethical behaviors before they wreak havoc on a transaction and your company.
Available for All States

How to Read a Title Commitment
Understanding the title commitment is a staple in any title insurance general instruction. This course discusses the various components of the commitment and the importance of the commitment’s obligation, conditions, requirements and exceptions.
Available for All States

Consumer Protection and Elder Abuse
Protecting elder consumers from financial abuse has become a priority for title insurance agents, mortgage lenders, underwriters and government agencies. This 16-minute elective video examines why elder financial abuse is increasing and explores what title agents can do to combat this threat. Real life examples are shared to emphasize the lessons.
Available for All States

Florida Homestead Law
Referred to as the legal chameleon, the homestead law is one of the most complex areas of Florida real estate law a title agent will encounter. This course discusses the law from a practical standpoint, addressing common title-related questions that arise in residential transactions.
Available for All States

Insuring Reverse Mortgages
Need a primer on reverse mortgages? Then this course is for you. Beginning with a basic explanation, including the pros and cons of home equity conversion mortgages, and concluding with underwriting guidelines, the instructor discusses noteworthy considerations when insuring these types of transactions.
Available for All States

Underwriting Liens, Judgments and Mortgages
Need a primer on liens? This course looks at the most common types of liens encountered in the title insurance business, key terms associated with liens, what to do when a lien is identified in the title search and various forms of ownership. Instruction provides the basics on liens, judgments and mortgages and key considerations of these important title insurance topics.
Available for All States

Using Florida’s Mutual Indemnification Agreement
Need a primer on reverse mortgages? Today’s title searches can often reveal complications and a long succession of former owners and lenders who may be difficult to locate and work with to resolve outstanding items. When this occurs, title agents sometimes look to a solution called indemnity. This course addresses specifics on Florida’s Mutual Indemnification Agreement, comprehensive instruction on the various types and important things to note about this unique protection.
Available for All States

Newest Cybersecurity Threat – Litigation
For the real estate and title insurance industries and the consumers they serve, interpreting deceitful emails could mean the difference between wiring money to a fraudulent account or catching criminals in their tracks. This course offers bite-sized examples of court cases that were a direct result of a breakdown in cybersecurity measures. Instruction includes how to avoid getting hacked and threats to the closing process posed by hackers.
Available for All States

To view courses, you need to complete your profile form below.
Ensure you properly select the states you are CE/CLE for.