All Courses

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Continuing Education Courses

RESPA Dos and Don’ts: Compliant Customer Relationships This 62-minute course instructs title insurance professionals on working and engaging with customers in a RESPA-compliant manner. It covers prohibitions under Section 8 of RESPA and insight on compliant advertising agreements, office rentals, co-advertising arrangements, affiliated business arrangements and promotional events. Certain state law restrictions are also covered regarding marketing-related activities.
Available for CE Credit in AL, IN, MD, NJ, PA, TN, TX, OH & VA
Available for CLE Credit in AL, GA, FL, IL, NJ, NC, OH, SC & WA
CE CLE Credit@4x
Cemeteries, Ghosts & Zombies
This 60-minute webinar explores some of the trickier land title issues that title insurance professionals may encounter, including transactions involving cemetery property, death of property owners and “zombie” foreclosures.
Available for CE Credit in AL, FL, IN, MD, NJ, OH, PA, TN, UT & VA
Available for CLE Credit in AL, FL, IL, IN, NC, NJ, OH, SC, TN & WA
CE CLE Credit@4x
Solving the E-Closings Puzzle
The real estate, mortgage, title insurance and settlement service industries have been inching slowly toward a more “electronic” homebuying experience for more than 20 years. There are many moving pieces to the e-closing puzzle – electronic documents, e-signatures, e-notarization and e-recordings – but thanks to recent changes to local laws and other industry paradigm shifts, e-closings are finally becoming a reality.
Available for CE Credit in AL, FL, IN, MD, NJ, OH, PA, TN, TX, UT & VA
Available for CLE Credit in AL, FL, IL, IN, NC, NJ, OH, SC, TN & WA
CE CLE Credit@4x
Corporations, Trusts and LLCs
Not every real estate property transfer is a straightforward seller-to-buyer transaction. Some transactions involve complex players known as entities, such as corporations, limited liability companies, trusts, joint ventures and more. NATIC underwriting counsel Gytis Nefas and Robert Meyers offer this basic primer on the various types of entities that title and escrow professionals frequently encounter in their work. They also discuss the legal requirements for each type of entity and tips for ensuring a smooth, legally compliant entity transaction.
Available for CE Credit in AL, FL, IN, MD, NJ, OH, PA, TN, UT & VA
Available for CLE Credit in AL, FL, GA, IL, IN, NC, NJ, OH, SC, TN & WA
CE CLE Credit@4x
Cybersecurity
How Cyber Strong are you and your organization in the face of today’s most prevalent cyber attacks? This course focused on the most prevalent cyber threats impacting today’s title industry. Valerie Jahn-Grandin, NATIC’s Executive Vice President and Chief Underwriting Counsel, discusses current risks facing title agents and then offers a cyberfraud reality check, dispelling five cybersecurity urban myths circulating in our industry today. W. Alex Kidd, Vice President of Quality Assurance and Compliance for CalAtlantic Title, a division of homebuilder Lennar, shares some must-have best practices and tips to reduce your cyberfraud risk. Learn the steps that all title insurance professionals must take to secure client funds and information, ensure legal and regulatory compliance and stay Cyber Strong in the wake of these ever-evolving threats.
Available for CE Credit in AL, FL, IN, MD, NJ, OH, PA, TN, UT & VA
Available for CLE Credit in AL, FL, GA, IL, IN, NC, NJ, OH, SC, TN & WA
CE CLE Credit@4x
Blockchain of Title
The term “blockchain” is taking the title insurance industry by storm, as the emerging technology is being hailed as the next big thing in our century-old real estate transfer system. Blockchain holds the promise of making real estate transactions more secure and less costly, but it is important to understand how this disruptive technology works.
Available for CE Credit in AL, FL, IN, MD, NJ, OH, PA, TN, UT & VA
Available for CLE Credit in AL, FL, GA, IL, IN, NC, NJ, OH, SC, TN & WA
CE CLE Credit@4x
The IRS and Closing: “The Taxman Cometh”
The IRS is a creditor like no other. It has a set of rules and terminology unto itself, such that working within its confines can become a specialized skill. Escrow personnel and title examiners are well-advised to become familiar with the different procedures used by the IRS. This course provides instruction on tax liens, the role of the IRS and related information useful to facilitate closings and anticipate problems before they become a burden.
Available for CE Credit  in TX
CE Credit@4x
Who Has Authority to Act?
In this course, we cover two different segments of title holders: business entities and trusts. You will learn typical scenarios when dealing with entities and trusts, what to require and what to ask of your customers. Listen in and gain insight on this oftentimes complicated and important industry topic.
Available for CE Credit  in TX
CE Credit@4x
So, Your Transaction Involves a Bankruptcy
Take this course and hear a comprehensive discussion on bankruptcy as it relates to real estate transactions. Explore the most common chapters in bankruptcy and learn how to close and insure the sale or refinance of property currently in bankruptcy. Discussion also focuses on how to sell property free and clear of liens, how a discharge in bankruptcy affects liens on the property and other important elements involving this intricate area.
Available for CE Credit  in TX
CE Credit@4x
Probate and Heirship: You Can’t Take It With You
When a title holder passes away, certain steps must be taken to determine, document and confirm the passage of title to the new title holder. The title company and escrow officer are often involved with this process. This course provides information useful to anyone engaged in such work as part of either the title examination or escrow closing process.
Available for CE Credit  in TX
CE Credit@4x
Title and Escrow Issues to Consider When Insuring an Investor Transaction
This 60-minute course offers an in-depth look at investor transactions. Flips, pass throughs, assignment of contracts, wrap-around and subject-to mortgages, tax sales and execution sales and other transactions will be discussed. After participating in this presentation, you will be able to work with your investor transactions confidently with a keen eye toward the important details.
Available for CE Credit  in TX
CE Credit@4x
Risky Business: The Title Insurance Approach to Involuntary Liens
Looking for detailed instruction on involuntary liens? This state-specific course provides a case-by-case review of the different categories of involuntary liens that are common in Texas. Title agents will learn the standards for addressing these liens during the closing process, including different options that may be available to your customers.
Available for CE Credit  in TX
CE Credit@4x
Working with Homesteads and Home Equity Loans
Starting with a brief history of homesteads in Texas, this course dives deep into homestead laws affecting resales and refinance transactions and relevant issues surrounding home equity loans. Practical points are offered for everyday challenges and questions that surface in these transactions.
Available for CE Credit  in TX
CE Credit@4x
Walk the Line: Survey Matters and Title Insurance in Texas
This course offers a comprehensive discussion on surveys and survey review. The instructor provides examples of surveys and information on how surveys fit into the closing process. Instruction also includes the latest standards for the extended coverages available in Texas related to survey matters.
Available for CE Credit  in TX
CE Credit@4x
Dealing Effectively with Title Objection Letters
Whether you are closing a commercial transaction involving vacant acreage, a developed property or a 1-4 family residential home, you may receive a title objection letter from a party to the transaction. Sent via email, through a phone call or another communication method, objections are made when the buyer or lender may seek to maximize their coverage under the policy. Take this course to explore common title objections and learn tips on responding effectively and in a compliant manner.
Available for CE Credit  in TX
CE Credit@4x
Escrow Closing and FIRPTA: Buyer Beware
The Foreign Investment in Real Property Tax Act of 1980 (FIRPTA) is an important federal statute that has affected real estate closings for several decades. This course provides information and insight on the legal standards applied to the closing process related to FIRPTA, as well as more advanced topics concerning the withholding obligation imposed on all buyers and the options that may be available in certain situations.
Available for CE Credit  in TX
CE Credit@4x
The Good, The Bad and The Ugly: How to Close Ethically and Look Good Doing It
How do we apply ethics to real estate transactions? This class provides an overview of ethics principles, an escrow officer’s professional responsibility, legal standards and other considerations for successfully navigating the closing process.
Available for CE Credit  in TX
CE Credit@4x
How to Use the Commitment Effectively
The Commitment is indisputably one of the most important things title professionals should fully understand and use effectively. This entails filling it out properly and knowing the rules that impact it. Gain a better understanding of Schedules A-D in this Texas CE-accredited presentation, which dives deep into the purpose of the Commitment and how to use it to educate parties to the transaction on the status of the property.
Available for CE Credit  in TX
CE Credit@4x
How to Pay and Insure Property Taxes in 2019
When property tax bills are due in Texas, how do you avoid hiccups for your customers? How do you prevent escrow loss and claims? This course provides instruction on how to pay and insure taxes in the ordinary course of handling and closing real estate transactions. Specific instruction offers a look into Texas tax law, tax exceptions, rollbacks and the requirements of the title agent.
Available for CE Credit  in TX
CE Credit@4x
Texas Marital Property
Because Texas is a community property state, a property owner’s marital status has a substantial impact on how title is held, property is conveyed, and mortgages are secured. This webinar will discuss that impact on the transaction.
Available for CE Credit  in TX
CE Credit@4x
Texas Endorsements
Endorsements are a common – and sometimes required – part of title insurance policies that can expand or further define coverage for the insured. This course discusses endorsements that are available for residential and commercial transactions and the underwriting requirements for those endorsements.
Available for CE Credit  in TX
CE Credit@4x
Texas Probate
What do you do when someone in the chain of title has passed away? In this course, NATIC Underwriting Counsel Leslie Johnson shares a probate and intestacy roadmap highlighting necessary procedures to take and questions to ask to get your transaction to closing. Johnson instructs on three types of probate that are available – independent administration, dependent administration and muniment of title – and how to appropriately handle an intestacy issue.
Available for CE Credit  in TX
CE Credit@4x
Alphabet Soup: FIRPTA, FinCen. OFAC, PACA, PACE
Too many acronyms to remember? This webinar will help you decipher them and explain what title insurance professionals need to know about each.
Available for CE Credit  in TX
CE Credit@4x
2019 New Legislation
Are you keeping abreast of important legislation impacting your business? This course provides a rundown of laws passed by the 86th Texas Legislature in 2019 and specifics on how the new laws affect the title transaction. Learn about “big wins” and much more in this thorough examination of the recent changes.
Available for CE Credit  in TX
CE Credit@4x
Ethics and You
This course offers a detailed look at ethics principles, related federal and state laws, industry standards, title and escrow agent duties, ethical dilemmas in title and more. Specific examples are offered to reinforce the lessons. Learn what you can do to ensure you stay on the right path while earning your Texas CE ethics credit.
Available for CE Credit  in TX
CE Credit@4x
Dealing with Curative Issues
Have you ever seen a requirement on Schedule C and had no idea what it meant or how to clear it? Facing difficult curative issues doesn’t have to gridlock a title professional’s ability to move forward with the transaction. This course offers instruction on how to resolve common title issues.
Available for CE Credit  in TX
CE Credit@4x
Handling Difficult Title Issues
Sticky situations commonly arise when the transaction involves a seller with special circumstances or when a court is involved in a property transaction. Procedures can be tedious and time-consuming. This course provides instruction on handling difficult situations and dealing with title matters that require actions to move transactions forward. Practical instruction and real-life examples are used to enhance the class experience.
Available for CE Credit  in TX
CE Credit@4x

Elective Courses

General Electives

NATIC Becomes Doma – Your Questions Answered
While NATIC’s new name won’t impact the exceptional service we provide to our agents, it does bring with it some changes that may impact daily exchanges with the company. NATIC hosted this town hall virtual meeting to share information and bring our agents on this exciting journey of rebranding.
Available for All States
RESPA Dos and Don’ts: Compliant Customer Relationships
This 62-minute course instructs title insurance professionals on working and engaging with customers in a RESPA-compliant manner. It covers prohibitions under Section 8 of RESPA and insight on compliant advertising agreements, office rentals, co-advertising arrangements, affiliated business arrangements and promotional events. Certain state law restrictions are also covered regarding marketing-related activities.
Available for All States
Cemeteries, Ghosts & Zombies
This 60-minute webinar explores some of the trickier land title issues that title insurance professionals may encounter, including transactions involving cemetery property, death of property owners and “zombie” foreclosures.
Available for All States
Blockchain of Title
The term “blockchain” is taking the title insurance industry by storm, as the emerging technology is being hailed as the next big thing in our century-old real estate transfer system. Blockchain holds the promise of making real estate transactions more secure and less costly, but it is important to understand how this disruptive technology works.
Available for All States
Corporations, Trusts and LLCs
Not every real estate property transfer is a straightforward seller-to-buyer transaction. Some transactions involve complex players known as entities, such as corporations, limited liability companies, trusts, joint ventures and more. NATIC underwriting counsel Gytis Nefas and Robert Meyers offer this basic primer on the various types of entities that title and escrow professionals frequently encounter in their work. They also discuss the legal requirements for each type of entity and tips for ensuring a smooth, legally compliant entity transaction.
Available for All States
Cybersecurity
How Cyber Strong are you and your organization in the face of today’s most prevalent cyber attacks? This course focused on the most prevalent cyber threats impacting today’s title industry. Valerie Jahn-Grandin, NATIC’s Executive Vice President and Chief Underwriting Counsel, discusses current risks facing title agents and then offers a cyberfraud reality check, dispelling five cybersecurity urban myths circulating in our industry today. W. Alex Kidd, Vice President of Quality Assurance and Compliance for CalAtlantic Title, a division of homebuilder Lennar, shares some must-have best practices and tips to reduce your cyberfraud risk. Learn the steps that all title insurance professionals must take to secure client funds and information, ensure legal and regulatory compliance and stay Cyber Strong in the wake of these ever-evolving threats.
Available for All States
Solving the E-Closings Puzzle
The real estate, mortgage, title insurance and settlement service industries have been inching slowly toward a more “electronic” homebuying experience for more than 20 years. There are many moving pieces to the e-closing puzzle – electronic documents, e-signatures, e-notarization and e-recordings – but thanks to recent changes to local laws and other industry paradigm shifts, e-closings are finally becoming a reality.
Available for All States
Hard Money Lenders
In this presentation, NATIC California Underwriting Counsel Kent Pelt focuses on hard money loan underwriting changes and the increased scrutiny of free and clear properties. Specifically, he discusses NATIC’s new California underwriting guidelines for hard money loans, claims prevention in hard money loan transactions and fraud concerns on loans encumbering free and clear properties.
Available for All States
NATIC Town Hall 3.26.2020
On March 26, 2020, NATIC held a live webinar program for its agents titled, Town Hall: A How-to-Guide in the Current Landscape. If you missed the webinar or would like to review its content, NATIC agents can now access the program on NATIC U. The topics focused on NATIC’s response to the COVID-19 pandemic.
Available for All States
Mandatory Colorado Title Agent Compliance Training
The Colorado Division of Insurance, part of the Department of Regulatory Agencies (DORA), has the authority to hold title insurance underwriters responsible for overseeing the escrow and settlement activities of title agents. In connection with a recent market conduct exam, and to ensure our agents’ full compliance with all applicable regulations, NATIC is hosting this on-demand version of its September 2019 live webinar to address critical statutes and regulations impacting the title professional.
Available for All States

The Rainmaker's Lab Courses

Sales & Marketing Training

What is your Why? (What is a Unique Selling Proposition?)
This course helps students create their personal Unique Selling Proposition (USP). There are certain things a USP should include, and equally importantly, what it should not include. Mapping out how your elevator pitch looks and sounds should lead to a natural question from the recipient: “How do you do that?”
Available for All States
Achieving the Milestones (Goal Setting & Time Management)
Behind every achieved milestone is a goal. Somewhere, someplace, someone took the time to map out what the milestone was and the things that needed to occur in order to get there. This course helps you break down your goals into daily tasks and creates time-management hacks to foster success.
Available for All States
The Best Kept Secret (Customer Relationship Management)
Customer Relationship Management is THE best-kept secret behind successful businesses that rely on a process that has more than one step. CRM is more than a stack of business cards or a spreadsheet with phone numbers and addresses. When a properly utilized CRM is placed in your business, you’ll find the work a little easier and conversions a little higher, and you’ll lose fewer customers.
Available for All States
The Competitive Advantage (Copywriting Made Easy) 
Mark Twain is quoted as saying, “Choosing the right word is the difference between a lightning bug and lightning.” This module has been created to give you an unfair advantage over your competition when writing sales ads. Additionally, you’ll unlock the secret power of subject lines in email and headlines in your copy, how to write long and short form ads, the power of split testing … and lots, lots more.
Available for All States
Using Social Platforms (Social Media Strategy & Cyber Inteligence) 
This is not a class on how to use Facebook, Twitter or LinkedIn. Most users of social platforms employ a Ready, Fire, Aim mentality in using social networks. Having a dedicated plan of action will lead to a more orchestrated experience for your targeted audience. And when they finally arrive at your intended destination, they’ll know why they’re there, ready to buy.
Available for All States
The Final Lesson (Advanced Sales & Marketing) 
This module is designed to be the final module in the series. After grasping lessons from each of the other five modules, we tie everything together and show you where to aim your  new secret weapon. We will also break down your customer experience into sections to better analyze ways to improve your processes.
Available for All States

Enrich Your Education (EYE) Series

Basic title insurance instruction

Title 101
Are you looking for an introduction to title insurance or a review of basic title concepts? If so, this course has you covered. In 20 minutes, you will obtain helpful knowledge on universal concepts of title generally followed in most or all jurisdictions.
Available for All States
Title 101@4x
The Money is Gone – What to Do After Cyber Fraud Occurs
Cyber fraud is often referred to as the biggest threat to our industry today. Victims at all levels of a real estate transactions have reported fraudulent activities. This course defines common types of cyber fraud impacting title insurance and offers tips on how to combat these destructive schemes. The instructor dives deep into cybersecurity must haves, business email compromise, fraud prevention measures, responding to an attack and popular cybersecurity myths busted.
Available for All States
Title 101@4x
Bankruptcy Basics
This course covers general concepts of bankruptcy, providing a refresher or introduction for title professionals who are confronted with consumer bankruptcy filings or bankruptcy in the chain of title. Specific attention is given to bankruptcy court orders and how to determine if a buyer or seller is in bankruptcy.
Available for All States
Title 101@4x
Entity Authority Underwriting Requirements
This course offers basic instruction on entity authority in real estate transactions. The presenter covers general standards and requirements to consider for corporations, limited liability companies, professional corporations, partnerships and nonprofit organizations. Red flags in transactions involving entities is also discussed in this 30-minute course.
Available for All States
Title 101@4x
In Stark(er) Contrast: An Overview of 1031 Exchanges
This course offers basic instruction on 1031 exchanges, including Section 1031 of the IRS Code, the related Starker court case and key terms outlining various components of a 1031 exchange. The course also delves into eligible parties, purposes, property requirements, timing considerations and fees for 1031 exchanges.
Available for All States
Title 101@4x
Hard Money Lenders
This course offers basic instruction on hard money loan underwriting changes. The course also delves into claims prevention in hard money loan transactions and fraud concerns on loans encumbering free and clear properties.
Available for All States
Title 101@4x
Ethics for the Title Agent
The facilitation of real estate transactions, which may involve numerous parties, can oftentimes lead to questions, confusion and practices where ethics come into play. This course discusses the title agent’s ethical role in the real estate transaction, necessary items for your company’s ethics program and how to catch unethical behaviors before they wreak havoc on a transaction and your company.
Available for All States
Title 101@4x
How to Read a Title Commitment
Understanding the title commitment is a staple in any title insurance general instruction. This course discusses the various components of the commitment and the importance of the commitment’s obligation, conditions, requirements and exceptions.
Available for All States
Title 101@4x
Consumer Protection and Elder Abuse
Protecting elder consumers from financial abuse has become a priority for title insurance agents, mortgage lenders, underwriters and government agencies. This 16-minute elective video examines why elder financial abuse is increasing and explores what title agents can do to combat this threat. Real life examples are shared to emphasize the lessons.
Available for All States
Title 101@4x
Florida Homestead Law
Referred to as the legal chameleon, the homestead law is one of the most complex areas of Florida real estate law a title agent will encounter. This course discusses the law from a practical standpoint, addressing common title-related questions that arise in residential transactions.
Available for All States
Title 101@4x
Insuring Reverse Mortgages
Need a primer on reverse mortgages? Then this course is for you. Beginning with a basic explanation, including the pros and cons of home equity conversion mortgages, and concluding with underwriting guidelines, the instructor discusses noteworthy considerations when insuring these types of transactions.
Available for All States
Title 101@4x